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Joseph Rowntree Housing Trust
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    Find a home
    • Homes for sale
    • Extra care and independent living schemes
    • Rent a home from JRHT
    • Shared and leasehold schemes
    • Swap a home
    Find a home
    • Homes for sale
    • Extra care and independent living schemes
    • Rent a home from JRHT
    • Shared and leasehold schemes
    • Swap a home
  • Find care
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  • About us
    About us
    • What we do
    • Careers at JRHT
    • Our people
    • Our board
    • Social Tenant Access to Information Requirement Scheme
    • Our policies
    • Get involved
    • Providing new affordable homes
    • Performance information
    • Corporate information
    • Equity, diversity and inclusion
    About us
    • What we do
    • Careers at JRHT
    • Our people
    • Our board
    • Social Tenant Access to Information Requirement Scheme
    • Our policies
    • Get involved
    • Providing new affordable homes
    • Performance information
    • Corporate information
    • Equity, diversity and inclusion
  • My JRHT
  • Contact us
  1. Home
  2. Support for residents
  1. Back to Home

Support for residents

How to get the most out of your tenancy, home and community.

Help and guidance

Manage your home online with My JRHT
Help with damp and mould
Help with money and benefits
Energy dispensation
The Derwenthorpe Community Fund

Repairs and improvements

Making alterations to your home
Improving your home
How long repairs take
Making sure your home meets the Decent Homes Standard

Safeguarding and keeping people safe

Help with safeguarding concerns
Help with domestic abuse
Help with anti-social behaviour
Looking after your neighbourhood

Digital support

Support with free SIM cards and paying for broadband
Support accessing smart phones, tablets and laptops
Learn and develop digital skills
Make your digital device more accessible

Need to say something to us?

Contact us
  • My home
  • Support for residents
  • Locations and communities
  • Residents' Charter
  • Legal
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Copyright Joseph Rowntree Housing Trust 2026. A charitable housing association registered under the Co-operative and Community Benefit Societies Act 2014. Community Benefit Society Registration number: 8209.

Correspondence address: The Garth, White Rose Avenue, New Earswick, York, YO32 4TZ.
Registered address: The Homestead, 40 Water End, York, YO30 6WP.