Get involved

There are many opportunities for residents to get involved and work with us to improve the services we provide to you and your neighbours. Share your insights, ideas, and views to help create a community that truly feels like home. You can take part in person, online or at a time that works for you. Join us in creating a brighter future for everyone.

Getting involved at JRHT

Why getting involved is so important 

By getting involved, you will be able to:

  • tell us about your experience of using a service
  • join one of our resident focus groups
  • suggest simple improvements to JRHT services
  • review letters, emails or forms that are sent to JRHT residents
  • make a difference to JRHT and the community you live in.

What’s in it for you?

By getting involved you will:

  • have your voice heard in ways that work for you
  • help shape the services you use every day
  • gain new skills and experience.
  • get rewarded for your time.

Who can join?

Any JRHT resident who is interested in improving services and representing the views of their community is welcome. No previous experience is required, just your ideas and enthusiasm!

Your online Residents Community Portal

As well as in person and online meetings, soon residents will also be able to have their say through the JRHT Residents Community Portal.

The portal gives you a flexible way to get involved at a time that suits you, from anywhere. It includes dedicated online spaces for:

  • the Residents’ Assembly
  • the Scrutiny Panel
  • resident consultations and feedback opportunities.

In the Residents’ Assembly and Scrutiny Panel spaces, you will be able to:

  • access key documents and updates
  • keep up to date with topics being discussed
  • share your views and offer comments at any time, not just during meetings.

This means you can stay involved, review information, and contribute your feedback when it works best for you.

Look out for updates coming soon about the launch of the portal.

How to get involved at JRHT

Residents’ Assembly 

The Residents' Assembly provides residents with the opportunity to have their say on strategic issues across the organisation. The Assembly brings residents together from lots of neighbourhoods and is attended by senior JRHT staff and members of the JRHT Board.

The group receives regular updates from JRHT and performance information, providing residents with the opportunity to scrutinise, challenge, and suggest new projects both in person and online.

The group meets 5 times a year for in person meetings with the options of attending online or submitting feedback ahead of the meetings.

Register your interest for the Residents Assembly here.

Minutes of the last resident’s assembly meeting.

Scrutiny Panel 

The Resident Scrutiny Panel is about examining services, so JRHT can understand how things are experienced from the community’s viewpoint. You can help by showing us what works well, what’s confusing, and what could be improved at each step of the journey.

The Panel brings residents together from lots of neighbourhoods and is supported by JRHT staff.

Residents will meet once a month on average with the options of attending online or submitting feedback ahead of the meetings.

Register your interest for the Scrutiny Panel here.

Involved Residents Network

Joining the Involved Residents Network is a great way to get involved if you're not able to commit time as regularly to one of the resident groups.

The network helps you stay up to date with everything going on at JRHT and in your neighbourhoods. The group enables residents to comment on services and share views on what matters most to them and their neighbourhoods.

You can also offer comments and suggestions via the Community Portal.

Register your interest for the Involved Residents Network here.

Get involved locally

In many areas where we have homes, there's usually a local group or a residents' association. These groups often plan outings and community events, and they encourage others to join in. It's a wonderful opportunity to meet other residents and contribute your talents and efforts to improve your local area.

Here are some of the residents and community groups:

  • Hartfield’s Resident’s Association, Hartlepool
  • New Earswick Residents Forum, New Earswick, York
  • Victoria Geldof Community Group, Huntington, York
  • Derwenthorpe Residents' Association

Getting involved in housing

If you are interested in getting involved in the housing sector, there are different sites and organisations that offer training for interested residents. They also run several conferences and events that encourage resident participation:

Ensuring all meetings are accessible

We will always work with residents so they can take part in a way that is suitable for them and provide additional support, if needed. This includes offering an online option with technical support and ensuring meeting spaces are accessible.

There are lots of different ways you can get involved and not all of them require you to attend meetings. We know life can be busy, so we strive to offer a range of options, and you can get involved as little or as much as you like.

Find out more

To find out more about getting involved or if you have any ideas or thoughts you’d like to share with us, we’d love to hear from you.

Register your interest or let us know what would help you to get involved by completing this form.

Contact your Resident Involvement Team at:

You can also contact us through your My JRHT account.

Values Champions recognition scheme

Values Champions is our recognition scheme that celebrates colleagues, residents, volunteers, and community groups who bring our values to life every day.

Find out more about the Values Champions recognition scheme.