Our one-stop telephone number, including enquiries about repairs and maintenance, is 0800 5870211. Reception is open Monday to Friday 8.30am to 5pm (Wednesday 10am to 5pm). This line is diverted to the emergency call line outside these hours.
You can also contact us by email [email protected] or in writing:
The Garth
White Rose Avenue
New Earswick
York
Y032 4TZ
If your contact is a complaint, please email: [email protected]
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Complaints, compliments and comments
JRF/JRHT are committed to providing good-quality services. When our service is not as good as it should be, we want to know about it. So we can put things right. On the other hand, we’re always happy to hear when people like what we do.
Request a repair
Find out more about how to report a repair, the timescales within which repairs will be undertaken, and repairs for which you may be charged.
Money, benefits and debt advice
As an anti-poverty landlord, Joseph Rowntree Housing Trust is committed to supporting our residents with high quality, proactive money, benefits and debt advice.