Looking after your neighbourhood

We’re committed to keeping our neighbourhoods clean, safe and welcoming for everyone. We do this by addressing fly-tipping, maintaining shared green spaces, and regularly visiting our estates to identify and resolve any issues.

Estate walks

We want you to feel proud of your neighbourhood and enjoy living in a clean, safe and welcoming community. That's why we carry out regular estate walks, giving residents the opportunity to meet their Housing Officer, raise any concerns, and share ideas about how we can improve the area.

If there isn't a walkabout planned in your area, please contact your Housing Officer, who will be happy to discuss arranging one.

Your garden

If you have your own garden, it’s your responsibility to maintain it. But if you’re struggling speak to your Housing Officer – we may be able to help.

Communal green spaces

We want you to feel proud of where you live, and that includes the shared outdoor spaces in your neighbourhood. We maintain many of the communal and public areas across our estates to help keep them clean, safe and enjoyable for everyone.

Our grounds maintenance programme runs throughout the year, with more frequent visits during the growing season between March and October to keep green spaces looking their best.

During these visits we will:

  • cut the grass in shared areas and land we own outside your home’s boundary
  • maintain the hedges, trees and shrubs
  • litter pick as we work
  • remove weeds and detritus
  • carry out maintenance to any trees to ensure they are healthy.

Helping wildlife thrive

To help wildlife thrive, we leave some grass areas to grow longer during the summer months and create mown paths through them. This helps to:

  • provide food and shelter for bees, butterflies and other wildlife
  • encourage more flowers and plants to grow
  • reduce emissions by cutting grass less often
  • support a healthier, greener environment.

These areas may look different from regularly cut grass, but they play an important role in helping nature flourish in our neighbourhoods.

Fly-tipping

We all play a part in keeping our neighbourhoods clean, safe and welcoming. If you see fly-tipping, please report it so we can take action.

What is fly-tipping?

Fly-tipping is the illegal dumping of rubbish or unwanted items in public spaces or communal areas. This can include:

  • furniture, mattresses or appliances
  • household or garden waste
  • building materials or rubble

Fly-tipping can damage the environment, create safety risks and affect everyone who lives nearby. If you spot it, please let us know.