Joseph Rowntree Housing Trust aims to attract people on different incomes to its communities by offering a range of options for part-renting and buying homes.

For those who wish to rent our properties, Joseph Rowntree Housing Trust offers two types of housing tenancies: first and starter.

All Joseph Rowntree Housing Trust residents in rented accommodation have security of tenure provided that you do not breach your tenancy agreement.

Joseph Rowntree Housing Trust is committed to providing the best possible service, treating you fairly, equally, with respect, courtesy and consideration.

Joseph Rowntree Housing Trust is committed to addressing poverty by providing high quality housing and services that are affordable and minimise financial difficulty.

When you move into your new Joseph Rowntree Housing Trust home, there are some things you need to do in order to get settled in as quickly as possible.

As an anti-poverty landlord, Joseph Rowntree Housing Trust is committed to supporting our residents with high quality, proactive money, benefits and debt advice.

Are your energy bills costing more than they should?

Joseph Rowntree Housing Trust rental properties are protected by our buildings insurance. Tenants are responsible for insuring carpets, furnishings and contents.

We are dedicated to providing the highest possible service standards for every resident. What does this mean for you?

JRF/JRHT are committed to providing good-quality services. When our service is not as good as it should be, we want to know about it. So we can put things right. On the other hand, we’re always happy to hear when people like what we do.

Find out which repairs JRHT is responsible for, and which repairs residents are responsible for. Also how we prioritise repairs. And how quickly we will respond to a repair request.

Joseph Rowntree Housing Trust carries out planned maintenance in our properties and communities and expects tenants to keep homes and gardens in good condition.

Residents are encouraged to seek permission from us to adapt and improve their homes.

Joseph Rowntree Housing Trust residents can register for the use of garages and allotments in some of our communities.

Joseph Rowntree Housing Trust ensures that anti-social behaviour and disputes are reported and dealt with as quickly and effectively as possible by our staff and residents.

Joseph Rowntree Housing Trust works with residents to make sure we provide the best possible and most fit for purpose communities, homes and services.

You must give four weeks’ written notice if you plan to permanently move out of Joseph Rowntree Housing Trust housing.

If your current JRHT home no longer suits your needs, you can register for a transfer. You can also try an exchange with another resident.

Information and guidance on our programme of property modernisation and repair work and what it means for you.

Access to personal information for applicants and residents.

The Government is making some significant changes to the benefits system. It is important that you know about these changes, so that you can see whether you will be affected.

A list of acronyms and specialist housing language that you might encounter.