Published date:
We're upgrading the systems we use to manage housing services and repairs, so we can offer you a more joined-up and efficient service in the future.
As part of this work, My JRHT (our online resident portal) will be unavailable from Friday 18 September to Monday 21 September (inclusive) while we carry out essential maintenance.
What this means for you
During this time, you won't be able to log in to your My JRHT account. We're sorry for any inconvenience this causes, and we appreciate your patience while we make these important improvements.
Keeping you updated by text
If you've agreed to receive text messages from us, we'll send you a text when My JRHT goes offline on Friday 18 September. We will text you again once it's back up and running on Tuesday 22 September, so you don't need to keep checking. These messages will come from JRHTCx.
Need to get in touch?
If you need to contact us while My JRHT is unavailable, please call our Customer Access Team on 0800 587 0211 and we'll be happy to help.
Normal access to My JRHT will resume on Tuesday 22 September.