Home safety

We carry out regular inspections, testing and safety checks across our homes, helping to identify and manage potential risks before they become problems. This page provides information about the measures we take to keep residents safe and what you can expect from us.

Some older homes may contain asbestos-containing materials. In most cases, asbestos does not present a risk if it remains in good condition and is left undisturbed.

We keep records of asbestos-containing materials that have been identified within our homes and buildings and take appropriate steps to manage them safely.

If work is needed in an area where asbestos may be present, we will ensure the necessary surveys and safety measures are in place before work begins.

If you are planning any alterations to your home and are unsure whether asbestos may be present, please contact us for advice before carrying out any work. For more information about how we manage asbestos risks, please see our Asbestos Management Policy.

We are committed to making sure our homes and buildings remain safe places to live.

Building safety covers a range of areas, including the structure of a building, fire safety measures, communal areas and the management of potential risks.

We carry out inspections, surveys and safety assessments to help ensure our buildings remain safe and compliant.

Where improvements are needed, we take action to address identified risks and keep residents informed about any work that may affect their home.

You can find out more about our approach to keeping homes safe in our Building Safety Policy. If you would like more information about how this relates to your home or building, please contact us and we'll be happy to help.

Fire Risk Assessments help us identify fire hazards in communal areas and ensure appropriate fire safety measures are in place.

We regularly carry out Fire Risk Assessments in relevant buildings and review them to ensure they remain up to date.

Any actions identified through these assessments are monitored and completed to help keep residents safe.

If you would like to request information about the Fire Risk Assessment for your building, please contact us. Further information about our approach to fire safety can be found in our Fire Safety Policy.

Gas safety is an important part of keeping residents safe in their homes.

We carry out annual gas safety inspections in homes where we are responsible for maintaining gas appliances. These checks help ensure appliances and associated pipework remain safe and are operating correctly.

Residents are required to provide access for gas safety appointments so that inspections can be completed on time. If we identify any issues, we will arrange any necessary repairs or remedial work as quickly as possible.

You can find more information about how we manage gas safety in our Gas Safety Policy.

We carry out regular electrical safety inspections to help ensure our homes remain safe for residents.

These inspections are known as Electrical Installation Condition Reports (EICRs) and involve testing the electrical systems within a property, including wiring, sockets, switches and consumer units.

The inspections help identify any issues that may require repair or improvement to maintain a safe electrical installation.

Where follow-up work is required, we will arrange for this to be completed and keep residents informed throughout the process.

Residents can also help keep their homes safe by reporting any concerns about electrical installations, fittings or equipment as soon as possible.

Further information about our approach to electrical safety can be found in our Electricity Management Policy.

Safe and reliable water supplies are essential to keeping homes healthy and comfortable places to live.

We carry out a range of checks, inspections and maintenance activities to help ensure water systems across our homes and buildings remain safe and operate effectively.

This includes managing potential water safety risks in communal systems and shared areas where applicable.

Where issues are identified, we will take appropriate action to address them and help protect the wellbeing of residents.

We also encourage residents to report any concerns about the water supply, water quality or plumbing issues as soon as possible.

Further information about our approach to water safety can be found in our Management of Legionella Policy.

We want residents to have confidence that their homes are safe and that important safety checks are being carried out when they should be.

We regularly monitor our performance across key areas of building safety, including gas safety, electrical safety, fire safety, water safety and asbestos management.

This helps us ensure that inspections, testing and any follow-up actions are completed and that we continue to meet our responsibilities as a landlord.

We are committed to being open and transparent about how we keep residents safe and use performance information to identify opportunities for continuous improvement.

Further information about our approach to building safety can be found in our Building Safety Policy.

For help with safety in your home, you can contact the Customer Access Team 0800 5870211 or information@jrht.org.uk.

You can also contact us through your My JRHT account.