From general care to more complex needs, the aim is to ensure that residents and their families feel welcomed, happy and ‘at home’ from the moment they arrive. In short, residents are encouraged to live the best lives they possibly can and for families to feel reassured and confident that they are receiving the best possible care.

“All the family wish to express their sincere gratitude for your care of our mum for the past 4 years. You all provided excellent care, but far more – friendship, laughter and countless
acts of kindness.” Family member of resident living in New Lodge

The residential care home is located within Rowntree Lodge, which is located within the wider development of New Lodge. The care suites are located in a two-storey building with views over the landscaped gardens.

Beautifully designed and decorated throughout, it is a Stirling Standards dementia-friendly building. The communal areas have been individually designed making it feel homely and welcoming. Residents have access to all communal areas which includes the garden room, choice of dining rooms and lounges, social seating areas as well as the private and landscaped gardens.

The recently built care home of New Lodge offers 45 individual care suites, each with en-suite facilities, lift access and fitted with an Emergency Call System, providing residents with immediate access to the care team. Situated within secure and private gardens, residents can spend time relaxing outdoors.

New Lodge is currently following strict Government guidance on the control of COVID-19 and all care staff have access to full Personal Protective Equipment (PPE). All care staff and residents (new and existing) are regularly tested for the virus and Public Health guidance regards social distancing is rigorously followed.

To control the virus, New Lodge is currently closed to face to face in room visits from family members, friends and volunteers, but this will be regularly reviewed in line with expert guidance. The home is in close contact with families and friends to ensure that communication between residents and their families are maintained throughout the pandemic, with initiatives such as ‘Connection Cafes’, which allow residents to see their loved ones at social distance, using the beautiful gardens and grounds and by setting up regular video calls and encouraging families to send ‘care packages’, with thoughtful notes and small items which care staff can interact with residents with keeping meaningful conversations regards family and friends live.

The care services, events and activities are all tailored to meet the individual needs of residents, helping them to enjoy the best possible quality of life. An experienced and empathetic team of trained care staff and support staff are all equipped to provide 24-hour high-quality residential care.

Residents are encouraged to maintain their hobbies and to try new ones, with a varied programme of events and activities organised by Activity Co-ordinator, Baz Larner and his team of volunteers. The whole care home staff team also support the activity programme, with laughter and interaction filling the corridors

Baz Larner, activities coordinator says of his role:

"There’s always something going on and plenty for the residents to enjoy from crafting to quizzing and lots of days out”

Our wonderful chef and his team prepare delicious, nutritious and home-cooked meals for residents. Our menus can be tailored to reflect our resident’s preferences, favourite meals and we also cater for all dietary requirements. Each week, our talented team prepare themed menus, afternoon teas as well as several of takeaway favourites including fish and chips and pizza which is served in pizza cardboard boxes for an authentic experience.

We involve the residents with their ideas for creating their own dishes and recipes which are then cooked by our Chefs for all residents to enjoy. Our Calendar of foodie events provides innovative and tasty menus for special days such as Yorkshire Day, British Food Fortnight and National Allotment Week ensuring that there is always something interesting to try.

Coronavirus (Covid-19) guidance: If you are planning to visit family or friends within one of our care sites, please see our latest guidance

Looking for an residential care home - call Lucy Atkinson, Registered Manager on 01904 296960 who will be able to provide more information on vacancies and prices.

Visits to view New Lodge are very much welcomed and valued. Whenever you would like to visit us, please call beforehand, so that we can ensure there is someone to show you around, or, for residents, to ensure there isn’t a clash of activities, events or medical arrangements.

Address: New Lodge, Rowntree Lodge, New Earswick, York, YO32 4AA
Telephone 01904 296960

Registered Manager: Lucy Atkinson

Deputy Manager: Alison Leaf