Applying for a transfer
To apply for a transfer to another Joseph Rowntree Housing Trust property, contact us and we will send you a transfer registration form. Once you have registered, we enter your details on our transfer list. Because there are always more people asking to be housed than there are empty properties, we house people in the greatest need first. Unfortunately, we cannot transfer everyone who applies.
How to swap your property with another tenant
Swapping your property with a tenant of another housing association or council is called a mutual (or direct) exchange.
If you are interested in doing this you should:
- First, read the 'Mutual exchange information' leaflet to check you are eligible;
- Then, complete the 'Mutual exchange application form' in full (you must answer all questions or your form will be returned) which is included in the leaflet;
- We will then write back to you with your 'Mutual exchange reference number' and a summary of current exchanges on the register.
Once you have your reference number you will be placed on the 'Property exchange register'. This is our list of properties that are currently available to exchange. It is updated weekly and published on this page.
Once you have found a suitable exchange, you will need to complete our Mutual Exchange Request form (we will supply this) and we will assess your request and contact you with our response.
If you have any questions, please contact one of our Customer Service Team on 0800 5870211.