Transfers and Mutual exchange

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If your current JRHT home no longer suits your needs, you can register for a transfer. You can also try an exchange with another resident.

Applying for a transfer

Applying for a transfer

To apply for a transfer to another Joseph Rowntree Housing Trust property, contact us and we will send you a transfer registration form. Once you have registered, we enter your details on our transfer list. Because there are always more people asking to be housed than there are empty properties, we house people in the greatest need first. Unfortunately, we cannot transfer everyone who applies.

How to swap your property with another tenant

How to swap your property with another tenant

Residents who want to move but do not have a high priority on a transfer list, can try to exchange (swap) their home with another resident wanting to do the same. This can be one of our residents or a resident from the council or another housing association. Permission to do so must be sought from both landlords and granted in writing.

JRHT subscribe to Home Swapper, the UKs biggest mutual exchange service for social housing tenants. This provides an effective and up-to-date way for residents to obtain accurate information about other residents who want an exchange. There are more than 440 landlords signed up with HomeSwapper, with over 200,000 properties listed, so the chances of finding a suitable home are far greater should you choose to access this service.

If you wish to register with HomeSwapper, you can find out the information you need to register by visiting their website by clicking here  If you need any assistance with this please, we can help you get started, please call the Customer Service Team on 0800 5870211 or call at our offices at the Garth in New Earswick.  Once you register on the site, JRHT will receive an email from Homeswapper asking for authorisation for you to have access to the register.

There are also other exchange sites for you to look at www.houseexchange.org.uk, www.ukhomeswap.co.uk, www.exchangeuk.co.uk.   Please note, all these sites are run privately and may make a charge. We are unable to recommend any one and are not responsible for their content.

What happens next? Once you have identified a suitable property, you will be required to fill in a Mutual Exchange request form and to return it to us as soon as possible. Please contact our Customer Service Team for a copy of the form and for advice on the procedures involved.

We will only refuse to grant consent to a mutual exchange under at least one of the grounds of the Housing Act 1985 and amendments of 2004. The main reasons for refusing permission are if:

  • we have a court order against you to repossess your home or have served you with a Notice Seeking Possession;
  • your property is substantially larger than the proposed resident’s needs;
  • your property will become overcrowded or under occupied;
  • your property is designed for someone with special needs that the person you plan to swap with does not have.

It is your responsibility to inspect the property you are moving to for any damage caused by the outgoing tenant and let us know before signing the Deed of Assignment. If you sign the Deed without doing this, you will be liable for either carrying out or paying for the repair work.

Downloads

Downloads

HomeSwapper

HomeSwapper

The JRHT have also joined HomeSwapper - an easy to use service that matches you with other tenants that also wish to swap. For information see their website, or read their leaflet HomeSwapper Exchange.