Coronavirus (Covid-19) guidance: planning to visit one of our care sites

Share

Posted on13 Mar 2020

Following the rise in cases of Coronavirus (COVID-19) in the UK, please read our guidance before visiting one of our care sites. This page is being reviewed regularly and will display the current advice.  

We have taken the decision to close care sites to all visitors including family members, friends, and  volunteers.

Our senior leadership team are continuing to review the latest government advice regarding the Coronavirus (COVID-19) infection.

Following the rise in cases of Coronavirus (COVID-19) in the UK, please read our guidance before visiting one of our care sites. This page is being reviewed regularly and will display the current advice.  

Our senior leadership team are continuing to review the latest government advice regarding the Coronavirus (COVID-19) infection.

Our residents within our care sites are particularly vulnerable. The health, safety and wellbeing of our resident and staff is paramount, including keeping essential services running.

We have taken the decision to close care sites to all visitors including family members, friends, and  volunteers.

We will continue to monitor the situation closely and follow the Public Health England advice for care homes. We will inform you of any further updates as necessary.

We understand that you may still want to visit despite the risk, but we would strongly advise against it unless absolutely necessary as we do not want to put you or others at risk. We are happy to facilitate phone or Facetime-type calls and we urge you to use this as an option.

We would ask that this message is conveyed to family members who may be visiting from a distance or from overseas.

We appreciate your support with this precautionary measure, and please be reassured that we are closely following and complying with the Public Health England to ensure that we keep our residents safe, and that our staff are supported to continue to deliver high-quality care.

If you have any questions or concerns, please contact the care site which you are planning to visit.

You can find the latest advice at Public Health England