Latest coronavirus updates


Last updated: 4th May 2021

The health, safety and wellbeing of our residents and staff remains our priority. Our service offering is closely informed by the Government's 'Spring Roadmap' out of the current lockdown for England and our own risk assessments. This page has all the latest information on how we are approaching the situation and will be regularly updated as the situation evolves.

As of the 12th April, we are pleased to confirm that we can provide these services:

For current residents

  • Regular, pre-arranged meaningful visits between nominated persons and each of our care residents (subject to visitors agreeing to take a rapid lateral flow test on the day of every visit and to the wearing of PPE - contact the site directly for details)
  • A full repair, modernisation and compliance service including gas servicing and electrical testing
  • Access to children’s play areas (subject to official advice on operating safely)
  • Landscaping services
  • Money and benefits telephone support
  • Phone line for general enquiries, reporting a repair and making rent payments
  • Hairdressing services
  • Socially distanced indoor gym activity
  • Hartfields shop and library
  • Support for residents and community groups to meet virtually
  • Meal delivery options from the restaurants and coffee shops (contact the site directly for details)

For prospective residents

  • Allocation of homes
  • Work on empty properties
  • Viewings and lettings of extra care properties
  • Managed admissions into residential and nursing care

For the wider community

  • Access to parks (please observe the rules on outdoor gatherings)
  • The Post Office service within the Folk Hall (New Earswick)
  • Explore Library services at the Folk Hall
  • Outdoor table service at our Folk Hall café
  • Room bookings within the Folk Hall for permitted activities (subject to risk assessments by group organisers/activity leads)
  • Outdoor gym facilities at the Homestead Park and the Trim Trail equipment at Derwenthorpe

The following services are suspended (12 April):

  • Face to face resident meetings and resident community activities
  • Scheme visits and area walkabouts with JRHT and residents, to check how things are being maintained in their communities
  • Scheme champion visits with residents
  • Music Room, Arts and Crafts Room and Workshop (Hartrigg Oaks)
  • Dine-in services at the Hartfields, Plaxton Court and Hartrigg Oaks restaurants

We will continuously review these services and activities to ensure that we can run them safely whilst always considering the latest government guidance, local infections rates as well as the safety and security of our staff.