Latest coronavirus updates


Last updated: 17 January 2021

The health, safety and wellbeing of our residents and staff remains our main priority. We are monitoring government announcements about local alert levels and tier restrictions closely. We are also keeping track of what these announcements mean for our residents and services in different regions. This page has all the latest information.

Following the announcement of a national lockdown on the 5th of January, we are pleased to confirm that we can provide these services:

For current residents

  • Emergency repairs only
  • A full compliance service including gas servicing and electrical testing
  • Access to children’s play areas (subject to official advice on operating safely)
  • Landscaping services
  • Money and benefits telephone support
  • Phone line for general enquiries, reporting a repair and making rent payments
  • Hartfields shop
  • Pre-arranged Covid-secure visits to residential and nursing care homes (contact the site directly for details)
  • Support for residents and community groups to meet virtually
  • Meal delivery options from the restaurants and coffee shops (contact the site directly for details)

For prospective residents

  • Allocation of homes
  • Work on empty properties
  • Viewings and lettings of extra care properties
  • Managed admissions into residential and nursing care

For the wider community

  • Access to parks (please observe the rules on outdoor gatherings)
  • The Post Office service within the Folk Hall (New Earswick)
  • Takeaway café service from the Folk Hall
  • Room bookings within the Folk Hall for permitted activities (subject to risk assessments by group organisers/activity leads)

The following services are suspended (08 January):

  • Face to face resident meetings and resident community activities
  • Indoor gym facilities
  • Music Room, Arts and Crafts Room and Workshop (Hartrigg Oaks)
  • Outdoor gym facilities at the Homestead Park and the Trim Trail equipment at Derwenthorpe
  • Hairdressing services
  • Explore Library services
  • Site visits ('patch walks') with JRHT and residents, to check how things are being maintained in their communities
  • Scheme Champion Site Inspections
  • Dine-in services at the Hartfields, Plaxton Court and Hartrigg Oaks restaurants

We will continuously review these services and activities to ensure that we can run them safely whilst always considering the latest government guidance, local infections rates as well as the safety and security of our staff.