In various management roles, including Operations Director , I was responsible for managing up to 80 sites across the UK. The sites were a variety of commercial and non-for-profit which included Sainsburys, British Airways, Siemens, museums, universities and schools.
Prior to that, I worked as Director of Commercial Services at The University of York where a team of 500 delivered the catering, bars, conferences, housekeeping, sports centre and all other client facing services. My focus was to drive a culture shift, service improvement and a programme of change management.
In addition, I am a Chartered Marketer and qualified trainer.
My personal aim is to raise the profile of catering within JRHT and to become an industry leader in Yorkshire and which will be a positive deciding factor when potential residents are choosing a home.
I will work with the CLT to deliver increased profitability and improve the life of our residents and retail customers.