We aim to respond to telephone calls within one working day and to written correspondence (letter and email) within five working days.

The phone numbers for our care services are:

• Plaxton Court – 01723 340290
• Hartfields – 01429 855070
• Bedford Court – 01132 593800
• Hartrigg Oaks – 01904 750700
• Red Lodge – 01904 762111
• Lamel Beeches – 01904 416904

Independent Living Services (ILS):

York: Wendy Berkett: wendy.berkett@jrht.org.uk or 01904 735034

Market Weighton: Megan Taylor: megan.taylor@jrht.org.uk or 01430 871744 

Care home vacancies:

Call Karen Wilson on 01904 752234 or email marketing@jrht.org.uk

Contacts for our Neighbourhood Services Team

If you live in Derwenthorpe or Huntington:

Donna Stead: Donna.Stead@jrht.org.uk or 01904 752921 

If you live in Hartlepool:

Charlotte Hope: charlotte.hope@jrht.org.uk or 01429 855070

If you live in New Earswick, or York and district:

For west New Earswick, contact Isobel McCoy: isobel.mccoy@jrht.org.uk or 01904 752922

For east New Earswick or York and district, contact Nadia Rehman: nadia.rehman@jrht.org.uk or 01904 752916

If you live in Scarborough:

Jill Jenkinson: Jill.Jenkinson@jrht.org.uk or 01723 340290

Our Neighbourhood Services Officers are supported by Neighbourhood Services Assistants Emma Atkinson, Fiona Crawford and Stephanie Normanton.

If you are looking to rent a JRHT property:

Customer Service Team on 0800 5870211, or for properties at Hartfields call reception on 01429 855070

If you are interested in shared ownership of a JRHT property:

Emma Atkinson: emma.atkinson@jrht.org.uk or 01904 752930 

Fiona Crawford: fiona.crawford@jrht.org.uk or 01904 735046

For queries about sheltered housing:

Faye Blinkhorn-Conroy: faye.blinkhorn-conroy@jrht.org.uk or 01904 752924

To discuss improvement of our services:

Sally Houghton: sally.houghton@jrht.org.uk or 01904 735032

To speak to one of our money and benefits advisers:

Paul Rose: paul.rose@jrht.org.uk or 01904 735026 

Kathryn Wordsworth: kathryn.wordsworth@jrht.org.uk or 01904 735011

To speak to our Money Smart team:

Kevin Butler: kevin.butler@jrht.org.uk or 01904 735017

Jessica Butcher: jessica.butcher@jrht.org.uk or 01904 735025

For repairs and maintenance:

Freephone: 0800 5870211.
(Outside of the hours of 8am to 5pm, Monday to Friday, this number should only be used for emergency repairs.)

Media queries:

Journalists wanting embargoed press releases should contact the JRF Press Office by email at pressoffice@jrf.org.uk or by calling 01904 615958.