We are committed to:

• providing good quality homes for people in need
• managing and maintaining homes to high standards
• offering a range of services
• responding to individuals' needs and changes in circumstances.

We are also committed to telling you how we have performed in key service areas and comparing our performance to other housing associations who are delivering the highest standard of service across the country, (called the "top quartile" housing associations).

Further detailed information as at March 2006 is available here. (PDF, 0.47MB)

Additional information is available on our performance at the Audit Commission at www.audit-commission.co.uk.

Links to related information on our site:

Information on our finances.
Information on satisfaction levels.